Frequently Asked Questions

Below are frequently asked questions, you may find the answer for yourself

We’re committed to answering all your questions and making sure you’re completely comfortable before and after a purchase. Below are the major questions that are generally asked:

Payment

For this site we exclusively use PayPal to handle payment. At Checkout, you will be presented with the PayPal pages which guide you through the standard PayPal payment process. If you have a PayPal account, you can simply login once presented with the PayPal payment page. Otherwise, you can use all major credit cards to securely make a payment via PayPal.

Shipping

Don’t wait 3 weeks for a cheap product that’s supposed to find its way from the other side of the globe only to find its the wrong size? We despatch all orders within 24 hours of receiving payment, most of our feedback comments refer to our Speedy Delivery.

Terms of Sale

If you are not completely satisfied with your product or need to exchange size, no worries…simply return the unused product in its original packaging within 14 days from receiving verified payment & we will provide you with a refund (less postage fees if applicable). At SPORTSGURU we value our customers and aim to make sure you are completely satisfied with your purchase so you tell others about our great products.

About Us

SPORTSGURU is a registered Australian company built on an unwavering passion for sport & the great outdoors. You can expect exceptional customer service, lightning fast delivery & quality gear at a price you can afford……..we guarantee it.

Contact Us

If you have any questions about SPORTSGURU or our products, please send us a message through our Contact Us page, or you can send us an email at:

We will personally respond to every inquiry as soon as possible, often within a few hours.